- Monthly Tuition : At Double Diamond Equestrian Center, we offer a convenient monthly tuition option for our riding school lesson program. With this tuition, clients gain access to a range of valuable services, including horsemanship lessons, summer clinics, barn schooling shows, student work programs, and a video library for instruction outside of the arena. Please note that these services are exclusively for enrolled students only.
- Compensation and Payment Terms: Our monthly tuition fee is based on the annual value of our program. Clients are required to have a credit or debit card on file, which will be automatically charged the tuition fee per month. Charges commence on the first day of enrollment and continue monthly thereafter. Unused credit will remain on the student's account and roll over to the next month. To update payment information or make changes to the credit card on file, clients can do so through their account. Riders must agree to a minimum term of 3 months to ensure meaningful progress in their riding skills.
- Scheduling: Once enrolled, each student will have the flexibility to register for classes or private lessons at their convenience through our scheduling website.
Tuition and Cancellation Policy Tuition Payments:
1. Auto-Drafting:
Monthly tuition is based on an annual value and will be automatically charged to the credit or debit card on file. Charges will start on the first day of enrollment and continue monthly thereafter.
2. Commitment:
A minimum commitment of 3 months is required to enroll, as consistent practice is essential for progress.
3. Missed Lessons:
Monthly tuition is due in full regardless of missed lessons. To maximize the program's benefits, prioritize and attend your scheduled lessons.
4. Time off:
Monthly tuition fees will be charged regardless of any time off taken by students, including holidays, vacations, or summer breaks. Credits accrued can be used at a later time, but the monthly tuition remains due each billing cycle for the entire 12 months of the year.
5. No Pauses:
Tuition payments cannot be skipped/paused for any reason.
6. Late Fees:
❖ If an auto payment is declined, a $35 processing fee will be charged, in addition to a $5.00 late fee for each day the payment remains unpaid. Late fees will be billed to you and must be settled before the student can access the scheduling program.
❖ It is your responsibility to ensure that the card on file remains updated and that sufficient funds are available for each monthly payment. Clients can update their credit card information by logging into their account as needed.
7. Withdrawal for Late Payments:
Students with payments more than 30 days overdue will be immediately withdrawn from the riding school. All credit and future lessons will be lost at this time.
Cancellation Policy:
1. Withdrawal Notice:
Students can withdraw with a 30-day notice after the 3-month commitment period.
Any lesson credits or future bookings will be forfeited at this time.
2. Credit Policy:
Accrued credits remain on the student’s account until the contract is canceled. No refunds are given for unused credits.
3. Cancellation Fees:
❖ Without Notice: $250 cancellation fee.
❖ Before 3-Month Commitment Ends: Full payment for the 3 months plus a $250 cancellation fee.
4. Cancellation Procedure:
To cancel your contract, email [email protected]. Verbal cancellations are not accepted.
1. Auto-Drafting:
Monthly tuition is based on an annual value and will be automatically charged to the credit or debit card on file. Charges will start on the first day of enrollment and continue monthly thereafter.
2. Commitment:
A minimum commitment of 3 months is required to enroll, as consistent practice is essential for progress.
3. Missed Lessons:
Monthly tuition is due in full regardless of missed lessons. To maximize the program's benefits, prioritize and attend your scheduled lessons.
4. Time off:
Monthly tuition fees will be charged regardless of any time off taken by students, including holidays, vacations, or summer breaks. Credits accrued can be used at a later time, but the monthly tuition remains due each billing cycle for the entire 12 months of the year.
5. No Pauses:
Tuition payments cannot be skipped/paused for any reason.
6. Late Fees:
❖ If an auto payment is declined, a $35 processing fee will be charged, in addition to a $5.00 late fee for each day the payment remains unpaid. Late fees will be billed to you and must be settled before the student can access the scheduling program.
❖ It is your responsibility to ensure that the card on file remains updated and that sufficient funds are available for each monthly payment. Clients can update their credit card information by logging into their account as needed.
7. Withdrawal for Late Payments:
Students with payments more than 30 days overdue will be immediately withdrawn from the riding school. All credit and future lessons will be lost at this time.
Cancellation Policy:
1. Withdrawal Notice:
Students can withdraw with a 30-day notice after the 3-month commitment period.
Any lesson credits or future bookings will be forfeited at this time.
2. Credit Policy:
Accrued credits remain on the student’s account until the contract is canceled. No refunds are given for unused credits.
3. Cancellation Fees:
❖ Without Notice: $250 cancellation fee.
❖ Before 3-Month Commitment Ends: Full payment for the 3 months plus a $250 cancellation fee.
4. Cancellation Procedure:
To cancel your contract, email [email protected]. Verbal cancellations are not accepted.
- Communications
- Communication with Instructors: During lesson hours, our instructors are focused on providing top-quality instruction to all our students. Therefore, they do not have time to discuss client goals and concerns on the spot. To ensure that your needs are addressed comprehensively, we kindly request that you schedule a goal setting meeting with your instructor.
- Scheduling Changes and Concerns: We value open communication and want to ensure that your experience with us is positive and rewarding. If you have any scheduling changes or concerns about the program, please communicate them promptly by email to [email protected]. This ensures that your messages are received and addressed in a timely manner.